About Quote Detective

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The Quote Detective Story

Twenty years ago, David Harlow launched a non-standard motor broker called Insure Your Motor. David and his business partners developed Insure Your Motor into a company with a GWP of over £50 million and a staff of circa 130. Throughout his journey with Insure Your Motor, he met and worked alongside Craig Dunckley ( Director of Quote Detective) and Gareth Evans (Director of Quote Detective).

When David decided to sell the business in 2012, he kept in touch with Craig and Gareth because they all believed there was a gap in the market to build a bigger, better, and more customer-focused organization. After a short hiatus from the industry, David, Craig, and Gareth decided to start working on Quote Detective.

David Harlow, CEO and founder

David Harlow

Director

Gareth Evans

Director

Craig Dunckley

Director



Issues surrounding non-standard motor insurance before Quote Detective?

  • Rather than design a bespoke price for the customer, our competitors often take an existing rate from another insurer and apply a crude discount that may or may not be appropriate.

  • Before Quote Detective was created, non-standard risks were poorly served and incorrectly priced.
  • Incorrect pricing combined with the lack of validation/real-time pricing has led to poorly performing channels that do not last.

  • Customers who posed complex risks would receive fewer prices, from brokers.



What makes Quote Detective special?

After assessing the industry and the direction it was going, the team was convinced that the future of non-standard motor insurance needed to combine cutting-edge technology with quality customer service to ensure customers consistently get the best possible prices.

They assessed the existing software houses on the market that could match Quote Detective’s vision of cutting-edge technology and good old-fashioned broking (customer service and underwriting). As a result, Quote Detective partnered up with Next Venture technologies to design their next-generation solution – a system that wasn’t limited to the restrictions of a standard software house.




The team has helped thousands of customers find the coverage they need and in 2018, Quote Detective was shortlisted as Start-Up broker of the year by Insurance Age Magazine.