Our customers frequently asked questions (FAQs) in one place.

Car Insurance FAQs

This depends on the cover purchased but comprehensive cover would cover theft.
There is a complex algorithm that calculates exact premiums but we look at many different factors including age, vehicle type and experience.
Yes, Quote Detective is open until 2pm on Saturdays.
Normally a single speeding offence doesn’t increase the price of our motor insurance.
Yes, we are specialists in non-standard car and van insurance.

Our insurers will insist that your driving licence matches the address that you have told us you live at, and will cancel your policy if you do not update your licence. You also risk being fined £1000 if you do not tell the DVLA when your address changes.
You can update your licence free of charge online using the below link:
Change Address Driving Licence.

Many brokers will not insure mods but we are a specialist non-standard broker and will help you to insure your motor (mods or no mods).

Some of our insurers will allow the discount even if the NCD is from another country – you must tell us the details regarding your NCD within your policy quotation as this will influence the price offered by insurers.

“If you have instructed us to start a policy, but choose to cancel before any cover has commenced, we will charge £25 in addition to any insurer administration charge.
If your cover has started and you decide to cancel your policy within 14 days of receiving your documentation, and provided you have not made a claim or had a claim made against you, you will be charged the following;

– A pro rata charge for the time your policy was on cover plus any insurer administration fee

– A charge for the time any optional additional products were cover*

– A cancellation charge of £50.00

*If you have used the service of any optional additional products within the cooling off period, the full charge of the additional product will apply.”