“If you have instructed us to start a policy, but choose to cancel before any cover has commenced, we will charge £25 in addition to any insurer administration charge.
If your cover has started and you decide to cancel your policy within 14 days of receiving your documentation, and provided you have not made a claim or had a claim made against you, you will be charged the following;
– A pro rata charge for the time your policy was on cover plus any insurer administration fee
– A charge for the time any optional additional products were cover*
– A cancellation charge of £50.00
*If you have used the service of any optional additional products within the cooling off period, the full charge of the additional product will apply.”